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Legal

Cookie Policy

Effective: 21 June 2026  •  Globord Customs and Trade Ltd t/a GLOBORD  •  Privacy Policy  •  Terms of Service
Section 1

What Are Cookies?

Cookies are small text files that a website places on your device when you visit. They allow the site to remember information about your visit — such as your preferred language or login session — so you don't have to re-enter it every time.

The term "cookies" in this policy also covers similar technologies such as localStorage and sessionStorage — browser storage mechanisms that work like cookies but are stored differently. The UK's Information Commissioner's Office (ICO) guidance on the Privacy and Electronic Communications Regulations 2003 (PECR) applies equally to these technologies.

Under PECR, we must tell you what cookies we use, why we use them, and obtain your consent before setting any cookies that are not strictly necessary.

Section 2

Essential Cookies & Storage

No consent required

These are strictly necessary for GLOBORD to function. They enable you to log in, stay logged in, and use the service securely. Without them, the service cannot work. We rely on the "strictly necessary" exemption under PECR Regulation 6(4).

NameTypePurposeDuration
globord_token localStorage Stores your authentication JWT token so you remain logged in between page loads. 7 days or until logout
globord_user localStorage Caches your profile (name, country, role) to avoid repeated API calls. Session / until logout
globord_cookie_consent localStorage Records your cookie consent choice so we don't ask you again. 1 year
Section 3

Functional Cookies & Storage

Requires your consent

Functional cookies improve your experience by remembering your preferences. We only set these if you choose "Accept All" on the cookie banner.

NameTypePurposeDuration
googtrans Cookie Set by Google Translate to remember which language you selected. Required for page translation to persist across page loads. Session
globord_lang localStorage Stores your chosen language code (e.g. fr, yo) so the page translates automatically on your next visit. Persistent
globord_lang_label localStorage Stores the display label for your chosen language (e.g. "FR") shown in the top-bar language button. Persistent
globord_lang_dismissed localStorage Records that you have dismissed or responded to the automatic language-detection prompt, so it does not appear again. Persistent
Section 4

Third-Party Cookies

Set by third parties

Some features on GLOBORD load code from third-party services. These services may set their own cookies, which are governed by their own privacy policies. We have no direct control over third-party cookies.

4.1 Google Translate

When you accept functional cookies and use the language switcher, GLOBORD loads the Google Translate widget from translate.google.com. Google may set additional cookies for analytics and service improvement purposes. See Google's Privacy Policy for details. If you choose "Essential Only", Google Translate is not loaded and no Google cookies are set.

4.2 Stripe (Payments)

When you proceed to payment, Stripe's JavaScript (js.stripe.com) is loaded on the payment page. Stripe may set cookies for fraud detection and payment security. These are essential to processing your payment. See Stripe's Privacy Policy.

4.3 PayPal (Payments)

If you choose to pay via PayPal, the PayPal SDK (www.paypal.com/sdk/js) is loaded. PayPal may set cookies for authentication and fraud prevention. See PayPal's Privacy Policy.

4.4 Google Analytics (GA4)

When you accept all cookies, GLOBORD loads Google Analytics 4 (www.googletagmanager.com) to understand how visitors use the site — pages viewed, session duration, and referral sources. This data is anonymised and aggregated. If you choose "Essential Only", GA4 is not loaded and no analytics cookies are set. See Google's Privacy Policy.

4.5 Meta Pixel (Facebook Pixel)

When you accept all cookies, GLOBORD loads the Meta Pixel (connect.facebook.net) to measure the effectiveness of our Facebook and Instagram advertising and to enable relevant ad targeting. If you choose "Essential Only", the Meta Pixel is not loaded and no Meta cookies are set. See Meta's Privacy Policy. You can also opt out of Meta's ad personalisation via Facebook Ad Preferences.

ServiceDomainPurposeConsent Required?
Google Translate translate.google.com Page translation widget Yes — functional consent
Google Analytics (GA4) googletagmanager.com Website analytics — session and traffic data Yes — analytics consent
Meta Pixel connect.facebook.net Ad performance measurement and remarketing Yes — advertising consent
Stripe js.stripe.com Secure payment processing No — payment essential
PayPal www.paypal.com Secure payment processing No — payment essential
Section 5

Analytics & Advertising Cookies

Requires your consent

When you choose "Accept All", GLOBORD loads Google Analytics and the Meta Pixel to help us understand site performance and measure our advertising. Neither service is loaded if you choose "Essential Only".

Cookie NameProviderPurposeDuration
_ga Google Analytics Distinguishes unique website visitors for session and traffic reporting. 2 years
_ga_* Google Analytics Stores session state for GA4 measurement. 2 years
_fbp Meta Pixel Used by Meta to deliver, measure, and improve the relevance of Facebook and Instagram ads. 3 months

You can withdraw consent at any time via Cookie Settings in the footer of any page.

Section 6

How to Manage Cookies

6.1 Browser Controls

You can control and delete cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored and delete them individually or all at once
  • Block third-party cookies
  • Block cookies from specific sites
  • Block all cookies from being set
  • Delete all cookies when you close your browser

Be aware that disabling cookies may affect the functionality of GLOBORD and many other websites. Guidance for major browsers:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

6.2 Google Translate Opt-Out

If you have accepted functional cookies but wish to stop using Google Translate, click the "← EN" reset button in the top-bar language selector. This clears the translation cookies and resets the page to English. You can also update your cookie preferences in the section below.

Your Cookie Preferences

You can update your cookie choice at any time. Your current preference is shown below. Changing to "Essential Only" will prevent Google Translate from loading on future visits.

Current preference: Loading…

Section 7

Legal Basis

Our use of cookies is governed by:

  • Privacy and Electronic Communications Regulations 2003 (PECR) — requires consent for non-essential cookies
  • UK GDPR (retained EU law) — governs the personal data that cookies may collect
  • Data Protection Act 2018 — the UK's implementation of GDPR principles
  • ICO guidance on cookies — ico.org.uk

Consent for non-essential cookies is freely given, specific, informed, and unambiguous. You may withdraw consent at any time using the preferences panel above.

Section 8

Changes to This Policy

We may update this Cookie Policy when we add new features, change service providers, or when regulatory requirements change. We will update the effective date at the top of this page. If the changes are material, we will re-display the cookie consent banner.

Contact

For questions about our use of cookies or to exercise your rights under PECR or UK GDPR:

  • Email: privacy@globord.co.uk
  • Post: Data Controller, Globord Customs and Trade Ltd t/a GLOBORD, Izabella House, 24-26 Regent Pl, Birmingham, B1 3NJ
  • ICO (UK supervisory authority): ico.org.uk  •  0303 123 1113
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© 2026 Globord Customs and Trade Ltd t/a GLOBORD. Registered in England & Wales. Company No. 7222404

Registered Office: Izabella House, 24-26 Regent Pl, Birmingham, B1 3NJ, Great Britain